Our Reviews

We take great pride in offering a friendly, welcoming and professional environment for our customers. Our customer reviews are extremely important to us because they tell us how well we’re doing.

All of the reviews shown here are genuine customer reviews, taken directly from our Google and other social media listings.

Stourbridge Motorcycle Centre with some of the team

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I am so impressed with the service I received every time I visit. SMC they certainly know how to go the extra mile on everything they do. SMC will be my first port of call on everything now to do with my bike. Being a women I need to be guided being able to trust and have confidence in where I take my bike in which I can certainly say I have that at SMC. Thankyou SMC so much for all that you do and your fantastic customer service.

Karen Turner Avatar
Karen Turner

What excellent service i received from John. A friend mentioned them so gave them a ring. I was in the predicament that i needed tyres before 8am sunday morning and it was 5 to 6 friday afternoon and to add the that i wouldn't be able to collect after 11 saturday morning. John said no problem i dropped the bike off saturday morning and agreed to collect the bike from him late saturday night and a time that worked for me. Great price, great service and a genuine nice guy that i was happy to give my money to and will use again. Oh and he also did the MOT for me while he had it. Thank you

nick ross Avatar
nick ross

What lovely people spoke to sombody about my sym wolf 125 I and was having problems with the oil light so thought I'd ask about it was a verry nice and helpful guy I spoke to thankyou so much for you're time

nathan roberts Avatar
nathan roberts

Excellent service. Rode in as had a puncture and fitted me in and even did the MOT for me as well. Couldnt ask for better service and quality of work and price. Would and will recommend to anyone needing work on bike and wanting gear. Cheers again guys

Kevin Webb Avatar
Kevin Webb

I have always brought my motorbikes here for MOT. Service and repairs. I have always had a really good experience with everyone at SMC. Always give good advice and willing to help

Craig Bowen Avatar
Craig Bowen

Great service, great customer relations. Recommended.

Phil Langley Avatar
Phil Langley

Fantastic service from John and his team when I had a new set of tyres fitted. Very professional and helpful. Can thoroughly recommend this family business.

evoat16 Avatar

Great service and comms - bike hadn't run for about 6 years!
Now running like new again. Will definitely use again.

Spooky Avatar

Terrific service ?? Thorough MOT but carried out in a relaxed welcoming atmosphere ??

Phil Hannah Avatar
Phil Hannah

Got my new tyres fitted Saturday, they recommended the new metzler m9rr's and what cracking tyres they are aswell. They even squeezed me in at the end of the day when they were meant to be going home, cheers lads!

Paul Edmonds Avatar
Paul Edmonds

What a fantastic Bike Shop, I called up on a Sunday morning and was quickly given a positive "yes we can do it today" was really impressed, arrived at the shop and the bike was tested whilst I grabbed a coffee from one of the numerous nearby outlets, on return I was pleased to find the bike passed and given some advice on the led indicators. The examiner also kindly tested my the pressure on my request. brilliant service, excellent customer service and very reasonably priced including a good range of bike accessories. will definitely reccommend. Especially of you need an MOT on a Sunday..... THANK YOU

Matthew Brown Avatar
Matthew Brown

During this time with covid 19 I would like to thank all at stourbridge motorcycle centre for there professional service, I have had my motorcycle Mot today and they were very professional and helpful, stay safe guys.

Garry “BOOTS” Booton Avatar
Garry “BOOTS” Booton

Very helpful guys

Martyn Blackwell Avatar
Martyn Blackwell

Absolutely brilliant service, great guys. Down to earth and really passionate and helpful. If you are looking for a friendly professional service look no further.. 10/10.

I left work and worried I wouldn't make it on time, he offered to stay behind to cater to me. Absolutely amazing. Will be coming back. You will be my permanent choice.

* Brilliant prices too

Zac Colledge Avatar
Zac Colledge

Really good service. Changed my appointment at little notice. Kept me informed of what needed doing and checked before doing anything which was costing extra. Very reasonably priced. I would highly recommend.

Peter Seex Avatar
Peter Seex

What a pleasure to deal with a professional, helpful, and considerate professional. Thank you for helping me out. Best wishes

Kinver Caravan Services Avatar
Kinver Caravan Services

Brilliant place to get an MOT, I booked my bike in on line with no problems
Very pleasant and helpful staff
I'm going to book my other bike in for an MOT in the next few weeks

philip owen Avatar
philip owen

Top quality place. Was trying to get my bike MOT''d, rang round 4 other local places who said 2 weeks time and generally bdidnt seem bothered, rang SMC and the lady on the phone said bring it down in about an hour. On arrival, all the staff were busy but stopped what they were doing and came over and introduced themselves, and asked how they could help (other bike shops, take note of this important action, it means a lot). The bike needed work doing for the MOT which I knew anyway, got it booked in for the work, and had the bike back today, again all staff were very friendly, professional, and spoke like they had real passion for what they do, it really was a great experience, keep up the good work, and that friendly customer facing service you are doing is really like no other local place offers, glad to be a customer and will certainly be giving you all of my custom in the future. I could have maybe saved a few quid by going elsewhere, but for me as long as the work done is to a great standard, I'm happy to pay that little bit extra for great customer service. PS, you should start a bike meeting club for ride outs, etc.

Neil Mason Avatar
Neil Mason

Many thanks to john who got my hayabusa in to sort out for me at the last minute, my problems were soon sorted.will definately use again and would reccomend to any biker in the area to use his first class approach.many thanks once again .thankyou jon for today 17.02.2021 for getting my bike m.o.t done at short notice .rang at 12.25 and in by 2pm .passed with no problems and i will even get an email reminder off jon for my next m.o.t. fantastic first class service.thankyou jon .

Mr Busa1970 Avatar
Mr Busa1970

Next day supply and fit of some beautiful metzeler white walls for my iron 883. John was fantastic with an eye for detail and quality, even when my bike was given him grief with a seized rear wheel. Highly recommend.

Dean Guttridge Avatar
Dean Guttridge