Our Reviews

We take great pride in offering a friendly, welcoming and professional environment for our customers. Our customer reviews are extremely important to us because they tell us how well we’re doing.

All of the reviews shown here are genuine customer reviews, taken directly from our Google and other social media listings.

Stourbridge Motorcycle Centre with some of the team

Write a review

Fabulous service as always from the team at SMC. Honest, fair priced and always smiling! Thanks again.

Megan Russon Avatar
Megan Russon

Next day supply and fit of some beautiful metzeler white walls for my iron 883. John was fantastic with an eye for detail and quality, even when my bike was given him grief with a seized rear wheel. Highly recommend.

Dean Guttridge Avatar
Dean Guttridge

What excellent service i received from John. A friend mentioned them so gave them a ring. I was in the predicament that i needed tyres before 8am sunday morning and it was 5 to 6 friday afternoon and to add the that i wouldn't be able to collect after 11 saturday morning. John said no problem i dropped the bike off saturday morning and agreed to collect the bike from him late saturday night and a time that worked for me. Great price, great service and a genuine nice guy that i was happy to give my money to and will use again. Oh and he also did the MOT for me while he had it. Thank you

nick ross Avatar
nick ross

Not only did SMC impress me when they got me booked in for last-minute, same day MOT on a Saturday, but when my bike failed the MOT purely because of a reputable local dealership putting the front tyre on backwards, SMC couldn't have been more helpful. Next day I was back at SMC getting the MOT signed off before they even opened for business. SMC will definately be doing my tyres and services from now on. Couldn't recommend enough after my experience.

ian close Avatar
ian close

Take your bike here and you can relax. They do exactly what they say the will do no messing about. Just first class.

S O Avatar

John was very helpful and patience providing a first rate service. I will definitely be using SMC for all my bike's needs.

Martin Phipps Avatar
Martin Phipps

What lovely people spoke to sombody about my sym wolf 125 I and was having problems with the oil light so thought I'd ask about it was a verry nice and helpful guy I spoke to thankyou so much for you're time

nathan roberts Avatar
nathan roberts

Top bloke I don't really have to say much as everyone knows this place for bike tyres, repairs and services. Always happy to help even when closed

TheGarage Gaming Avatar
TheGarage Gaming

Great service at short notice .
Competitive prices and you can see they are going to look after your bike .
Will most definitely be using again .

Richard Bytheway Avatar
Richard Bytheway

Great team always willing to help and give sound advice. I had my chain and sprockets fitted at short notice and needed my bike for IAM ride on Sunday. Professional job, quality components and fair price. Highly recommended. Charlie in Stourbridge

Charles Cross Gurnell Avatar
Charles Cross Gurnell

During this time with covid 19 I would like to thank all at stourbridge motorcycle centre for there professional service, I have had my motorcycle Mot today and they were very professional and helpful, stay safe guys.

Garry Booton Avatar
Garry Booton

Rang this place up on Sunday morning was itching to get my bike MOT’d and did not want to wait another day got onto the phone to SMC to my amazement they were open and hooked me up with an MOT super fast I got there was greeted on arrival was shown respect and professional service right from
The start will definitely be coming again in the near future this place is definitely recommended there was no hanging about or time wasting cannot fault them! Thanks again!

MrVtec786 Avatar

Top quality place. Was trying to get my bike MOT''d, rang round 4 other local places who said 2 weeks time and generally bdidnt seem bothered, rang SMC and the lady on the phone said bring it down in about an hour. On arrival, all the staff were busy but stopped what they were doing and came over and introduced themselves, and asked how they could help (other bike shops, take note of this important action, it means a lot). The bike needed work doing for the MOT which I knew anyway, got it booked in for the work, and had the bike back today, again all staff were very friendly, professional, and spoke like they had real passion for what they do, it really was a great experience, keep up the good work, and that friendly customer facing service you are doing is really like no other local place offers, glad to be a customer and will certainly be giving you all of my custom in the future. I could have maybe saved a few quid by going elsewhere, but for me as long as the work done is to a great standard, I'm happy to pay that little bit extra for great customer service. PS, you should start a bike meeting club for ride outs, etc.

Neil Mason Avatar
Neil Mason

Very competent, professional and polite. But most importantly, very honest. John and his team have had three of my bikes for the last two years and not once did they try to upsell, create work or inflate problems. Trusted business!

Ran Maggs Avatar
Ran Maggs

Great experience from start to finish. Friendly, professional and great knowledge. Will definitely be back.

Tom Bowater Avatar
Tom Bowater

Always a fantastic experience at SMC. The service there is always courteous and professional. I wouldn’t take my motorbike anywhere else. Keep up the good work folks!

Steve Watson Avatar
Steve Watson

Very helpful, fixed my classic Lambretta tyre/wheel.

John Moore Avatar
John Moore

Great communication, they definitely went the extra mile and kept me informed. Brilliant value too, highly recommended!

WoodyTheWoodpecker . Avatar
WoodyTheWoodpecker .

Purchased a Suzuki VL800 Volusia bobber 2003 an American import back in August last year. Bike had no service history and appeared to be in good nick as no rust or pitting on the chrome. First thought when delivered off the transport van was to get a full service and check over before a road test. Due to the bike being originally registered in 2003 no bike shop wanted to know as it was over 10 years old. Was told about SMC in Stourbridge and so contacted them. Got the bike booked in for a full platinum service to include wiring check. John was really helpful and polite and kept me up to date with how things were going. He discovered the wiring was in a right state and so called me up to have a look before he started any work. When the work was done what a change, the bike runs like new and this is the only place I will take it in the future. Don't think about anywhere else just use SMC, what an outfit and competitively priced too - no brainer

Reg Steele1970 Avatar
Reg Steele1970

Superb garage. Wouldnt take my bike anywhere else. They are honest reliable and always happy to help. Good price and quality service. Also good shop with good range of helmets etc

Robert Godfrey Avatar
Robert Godfrey